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While today’s carpets resist stains and soiling better than ever, no carpet is fully stain-proof. Professional cleaning, recommended every 12 to 18 months, does the best job, but can be expensive. Rental machines are also available. If you’re looking for information about carpet cleaners, Consumer Reports is your best resource. Consumer Reports’ carpet cleaner reviews will give you honest buying advice that you can trust. Use our carpet cleaner buying guide to discover which features are most important to consider. We also provide unbiased Ratings and carpet cleaner reviews to help you choose the best carpet cleaner for your needs.

 

Keep Your Carpet Looking Beautiful

Vacuuming is great for day-to-day carpet maintenance. But to keep it at peak performance, CRI recommends professionally deep cleaning your carpet every 12 to 18 months. (Be sure to check your carpet warranty for particular requirements.)

Seal of Approval Service Providers

Professional CleaningCRI strongly recommends getting your carpet professionally cleaned by an SOA-certified service provider. These companies use SOA-approved equipment and products in order to assure their customers their carpet is being serviced with the best products. It is also the most effective way to maintain your warranty, as many carpet manufacturers recommend SOA products in their residential warranties.

Find an SOA service provider near you.

Ask Good Questions

There are a number of questions to ask when hiring a cleaning professional:

  • “How long have you been in business?” The answer can speak volumes about a company’s reputation and experience. A quick Google search for customer reviews can also tell you a lot about the company.
  • “Do you vacuum before deep cleaning the carpet?” The answer should be yes. Vacuuming before deep cleaning is critical and makes a difference in the end result.
  • “How is your pricing structured?” Pricing should be based on the area cleaned, not by the number of rooms. Make sure to measure your area before you get on the phone. Room sizes vary, so be careful of any company that quotes price by the room.
  • “How much will it cost?” When you’re on the phone, get an estimate that you’re comfortable with – before the cleaner comes to your house.
  • Are your technicians certified through the Institute of Inspection, Cleaning and Restoration (IICRC)?
  • Do you move the furniture or should I have it moved before you arrive? If you move the furniture, do you charge extra?

When They Arrive

Here are a few considerations for when the cleaners arrive.

  • Be sure to point out any problem areas, spots or pet stains that need special attention.
  • All major U.S. carpet manufacturers highly recommend the use of SOA products in their residential warranties.
  • Many warranties also require you to check with the carpet manufacturer before allowing additional treatments, such as re-applying stain treatments or anti-static treatments.
  • Finally, wait for the carpet to dry completely before walking on it or moving the furniture back into the room. If you replace the furniture too quickly, rust or stains from paint or finishes could mar the carpet permanently.

Pacific Has been servicing the Orange County, ca area for over 25 years and we offer the most Affordable Carpet, Tile & Upholstery cleaning in Orange County and the Los Angeles area. Check out our Up-Front Pricing!  Our BBB A Rating and customer references speak for themselves.

 

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What Are Carpet Cleaners Ratings Based On in Orange County CA

Like most things online, carpet cleaners ratings have to be taken with a grain of salt, unless a reputable site is used to catalog them. There are many things that a business like this can do, and a company’s versatility, thoroughness and professionalism are all factors that will improve customer sentiment and create a favorable outlook on the business.Unfortunately, most sites that aggregate reviews online are not always up to date. These carpet cleaners ratings may be derived from a collection of customer experiences, and everyone knows that customers tend to be somewhat extreme at times in their views on a company. Clients are more likely to speak up if they are dissatisfied with the service they receive, and this can skew the true worth of an operation by quite a bit. Because of this, it is generally best to stick to sites that offer professional reviews and take a rational look at everything.There are a few things that carpet cleaners ratings may be based on, including the workers ability to tackle a wide variety of surfaces, the range of products the business offers, its responsiveness and willingness to aid a client, and the quality of its equipment and methods. The Institute of Inspection Cleaning and Restoration Certification is the prime agency involved with setting the standards in this industry, and any operation that follows these standards is likely to be among the best in the area.One of the most important things this type of company must have is an ability to work on any area in a residential or commercial property. In addition to flooring, they must be able to handle furniture and draperies as well as other types of surfaces. This may include air ducts or attics, effectively making them an all-in-one solution. A knowledgeable group of professionals will be able to tell of a patch of flooring can be rejuvenated, or if repair or replacement is required instead. Carpet cleaners ratings often reflect positively on the companies that can accomplish all of these tasks, as this usually means lower costs for the consumer and faster service.Once the operation has the proper training and some extensive experience under its belt, it will be able to tackle any job the customer needs completed. They will have access to many products that can be used to take care of a variety of situations. Those that don’t have adequate training and experience won’t have much in the way to offer the client. There is more to a successful job than simply using one or two chemical solutions and less than professional equipment.  Using a service that has consistently low ratings will usually result in a job that the customer isn’t satisfied with.Carpet cleaners ratings are often slanted toward businesses that use state of the art equipment and sanitation processes. Vacuums and wet solution washers must be sealed to prevent any debris from escaping. The solution delivery systems must lay down an even coat of mixture and have a machine strong enough to extract them.  It’s not uncommon these days for a company to use vehicle mounted systems that is exceptionally powerful and less likely to damage anything on the property. In addition, the best operations use either high pressure jets of superheated water to loosen debris and kill germs, or utilize a low moisture method that helps the flooring dry faster. These are considered the best ways to sanitize a number of flooring and textiles. Doing a bit of research will yield the best results.

Pacific Carpet & Tile Cleaning of Orange County, CA preforms Steam Carpet Cleaning, Tile Floor Cleaning, Upholstery Cleaning, Marble/ Travertine Floor Polishing and our new service, Wood Floor Refinishing.  Pacific Has been servicing the Orange County, ca area for over 25 years and we offer the most Affordable Carpet, Tile & Upholstery cleaning in Orange County and the Los Angeles area. Check out our Up-Front Pricing!

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Carpet Cleaning Service of Newsport Beach

unique Approach

– adjective- existing as the only one or as the sole example; single; solitary in type or characteristics- having no like or equal; unparalleled; incomparable- limited in occurrence to a given class, situation, or area- limited to a single outcome or result; without alternative possibilities- not typical; unusual- noun- the embodiment of unique characteristics; the only specimen of a given kind

Unique is not usually a word easily associated with carpet cleaning since 95% of carpet cleaning businesses offer one of two cleaning methods: ChemDry’s cleaning method or Steam Cleaning (hot water extraction). We at Pacific Carpet Cleaning on Newport use neither the Chem-Dry cleaning method nor hot water extraction, which is why we are unique. We have developed the revolutionary cleaning method health plus clean method from a third already outstanding method.

See how it works in our all new carpet cleaning video animation demonstration!

health plus clean method

  • Custom-mixed pre-cleaning solution
  • Hot dry foam extraction
  • Continuous forward-propelling dense-bristle brush
  • Hypo-oxygen sanitizer

Preparation:

1. Furnishing CareThe first task performed when our technician arrives at a job is to carefully move any furnishings or items in order to clean under them.2. Vacuum/SweepOnce the area is clean the technician will proceed by vacuuming and or sweeping any loose soil present as needed.3. Custom Mix Cleaning SolutionOur unique cleaning solutions are custom mixed onsite according to the specific needs of the area being cleaned. It softens soil and actually dissolves soil-attracting sugar and oil particles which are found in all soiled carpets. The cleaning solution is applied by hand-spraying.4. AgitationOnce the custom mixed solution has been sprayed onto the carpet it is agitated as needed in order to further loosen soil, oil and sugar bonds in preparation for the full cleaning.

Dry Foam Soil Extraction:

The results of a health plus clean method cleaning far surpass the results you can expect from both Chem-Dry and steam-cleaning. A small amount of hot water and cleaning solution is inserted into our cleaning machine, which generates hot, dry foam and applies it to the carpet. A continuously forward-propelling dense-bristle brush follows the foam and pushes it to the base of the carpet so that it covers the length of the fibers and then lifts the foam, now containing all the soil, sugar and oil left behind by common spills and use, back out where it is removed by the suction of the machine. When the sugars and oils are not completely removed, like in Chem-Dry and steam cleaning, they will continue to attract soil allowing existing stains to return quickly. The foam is gentle on the carpet but powerfully collects sugar, oil and soil in the fibers This low moisture method, unlike steam-cleaning, eliminates the need for your carpet to be soaked to the pad, which causes the need for an extended drying period and leaves large amounts of chemical residue. Unlike the Chem-Dry method, the foam works on all levels of the carpet removing the soil from the bottom up instead of forcing the topsoil down, which is stirred back to the top after a few weeks of normal wear.

More Than Just Clean:

The results of our revolutionary method, Health+Clean, are not only visible to the naked eye but have a positive effect on your overall health. According to Dr. Edward Kenny of the York Research Laboratory, carpets and rugs test approximately 20 times more soiled than the average city sidewalk. In addition to our hot, dry foam being a great cleaner it is also an amazing Hypo-oxygen sanitizer removing dust mites, dander, allergens and germs during the cleaning process. Our sanitizer is also non-toxic and biodegradable. A truly cleaned and sanitized floor means your environment will be a better place for optimum health.

Cleaning Method Comparison: Health+CleanSteam-CleaningChem-Dry(R)Moisture LevelHand-sprayedFull SaturationLowSoil Extraction Method

– Powerful Agitation- Custom Cleaning Solutions- Dry Foam

– Extreme Water Pressure- Extreme Water Temperature- Harsh ChemicalsCarbonationSanitizationYESNoNoCleaning ResidueLittle to NoneLarge AmountLittle to NoneTime Between Cleanings12 Months3-6 MonthsDays-MonthsEffects on Carpet Life spanProlongsDecreasesNeutral

 

PRE CLEANING GUIDELINES

You need not vacuum your carpet or move furniture in preparation for cleaning; we will do that for you. However we do recommend that you:1) If possible, remove breakable display pieces and valuables from rooms to be cleaned2) If possible, clear floors of books, boxes, shoes, etc. If this is difficult, we will be happy to do it for you, however please note that we will not be able to replace these items on damp carpeting or area rugs.3) As much as possible, plan to keep pets and children off floors for the duration of the cleaning and drying process

POST CLEANING GUIDELINES

Please observe the following while your carpets/rugs are still damp:1) Plan to have a nice dinner on the town. (Request your complementary $50 gift certificate when Pacific Carpet Cleaning cleans the entire carpeting in your home)2) Minimize use of the carpeted areas as much as possible. You may walk, with clean shoes or white socks, along the edge of your carpet right away. In addition, we will leave disposable booties for this purpose.3) Take caution and avoid slipping on hard surfaced flooring surrounding the damp carpet.4) Place a large towel at the entryways and encourage everyone to wipe their feet in order to avoid soiling the carpet while it is damp and more susceptible to absorbing dirt.5) Do not remove furnishing guards or replace chairs and small items for at least 24 hours. Doing so could cause permanent furniture stains on your carpet.6) Open doors and windows as much as possible to increase air circulation for faster drying.7) Areas that were more heavily soiled will take longer to dry. Avoid usage of those areas as much as possible.8) You will receive our Spot Remover at no extra cost to treat any stains you may get on your carpet after cleaning. Click here to see how you can get free refills.9) Tony: I want YOUR carpet, rugs and upholstery to be clean, fresh and healthy for a long time. Anything less is unacceptable. In the unlikely event that a spot returns within two weeks give us a call. We want you to be pleased. In fact, we want you to be so pleased that you will become one of our cheerleaders and recommend us to your family, friends and neighbors. We will try to do anything reasonable we can to achieve that end.

The Tile Cleaning Process – Orange County CA

In addition to carpet, other floor coverings have been gaining popularity. Ceramic tiles and hardwood floors are just a few types of hard surfaces now in demand. Like carpet these too eventually need professional attention. The most common tool used by the homeowner is the mop. This appears to do an effective job for a period of time, but eventually dirt and grime are absorbed into the grout between the tiles and buildup causes the tiles to appear dull and dingy. Pacific Carpet & Tile Cleaning in Orange County exclusive steaming process removes dirt and bacteria from both the tile and grout leaving it in like new condition. We then use a professional grade Bridgepoint sealer on the grout to ensure maximum protection.

Residential Tile

Genesis Steam Carpet Cleaning Services-Unprotected Tile-Lancaster, PAGenesis Steam Carpet Cleaning Services-Protected Tile-Lancaster, PA

Pacific Carpet & Tile Cleaning is your answer to grease or soil buildup in kitchens, sunrooms and more. Soap scum in bathrooms and pool rooms are no problem with our exclusive process. Pacific deep cleans many types of tile surfaces. We also offer a protective sealant for tile and grout to protect your surfaces from permanent staining.Genesis Steam Carpet Cleaning Services-Clean Grout Lines- Lancaster, PA

Commercial Tile Cleaning

There is something to be said for the beauty of spotless tile floors with clean grout lines. It creates such a fresh clean atmosphere. Pacific Carpet Cleaning Turbo Clean system can make almost any tile look and feel like new! Find your worst area and a Pacific representative will come out and clean an area to show you what clean really is (destroying dirt, grease, and bacteria for an amazingly clean floor). Most people think mopping does an adequate job, but the grout sits lower than the tile causing the dirt and grease to accumulate there creating the perfect environment for bacteria to live and breed. Pacific Carpet Cleaning process not only removes the dirt, grease, and bacteria, we then seal the grout protecting your floors between cleanings. Trust in Pacific Carpet Cleaning to give your establishment the look it needs and deserves.

Floor Stripping And Waxing

Complete floor stripping, buffing, waxing, sealing, for vinyl, linoleum and VTS tiles.Although vinyl, linoleum and VTS tile floors can be extremely durable, they require proper maintenance to preserve their resilience and luster. Pacific Carpet Cleaning can perform floor stripping and waxing to restore the look of your floor surface and make them appear as good as new.

Vinyl Floor Stripping, Refinishing and Sealing

Without proper maintenance, vinyl and linoleum floors lose their sheen. These types of floors can develop wax buildup and an unsightly yellow discoloration. This dingy film coupled with deep scratches and abrasions acts like a magnet that attracts even more dirt and grime. Pacific Carpet Cleaning can remove your floor’s old sealer, reseal it with a high-quality sealer and buff the surface to a sparkling shine. This sealer and gloss finish will extend the wear of your floor, reduce marks and scratches and guard against soil penetration and abrasion.

 

Genesis Steam Carpet Cleaning Services-Hardwood Floor Waxing- Lancaster, PAGenesis Steam Carpet Cleaning Services-Clean Tile- Lancaster, PA
Genesis Steam Carpet Cleaning Services-IICRC Logo- Lancaster, PA

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Odor and Stain Removal in Orange County

Urine and Vomit are two common offenders when comes to carpet odor.

URINE Stain:

Yellowish or brown, darkening with ageContains: Urea, uric acid, ammonia, organic acids, Pigments, cholesterol, albumins, proteases.

VOMIT Stain:

Various colors, absorbed and built-upContains: Food mucus, albumins, acids

Here are some tips to Remove Urine/Vomit Stains

Take a whole roll of toilet paper to a spill and step on the whole roll over the spill for at least 30 seconds, you will soak up about 85% of the spill. Flip the roll over and do the same thing, tear off what has been absorbed and throw away, then repeat until you have more moisture. (Even if you need to get another roll.) Remember, this is the FIRST step. Do not put more liquids (spotters, water, baking soda, etc.) on a spill until you have done the T.P.T. (Toilet Paper Trick). Note: This is the first step of many. Spot maybe seen after moisture is gone.

Cleaning Steps:

  1.  Scrape and blot up as much as possible.
  2. Apply enzyme detergent, (Nature’s Miracle) keep moist, blot.
  3. Apply ammonia solution,* blot.
  4. Apply vinegar solution,** blot.
  5. Rinse thoroughly with water, blot until dry.

*AMMONIA SOLUTION – Mix one tablespoon of clear householdammonia with one-half cup of water.

**VINEGAR SOLUTION – Mix one-third cup of white household vinegarwith two-thirds cup of water.

ALWAYS BLOT!!!!!!!NEVER RUB!!!

Pacific is in Orange County, CA, Pacific serves commercial clients in Orange County and the surrounding areas. Contact us at 949-545-5205 today for a free price estimate!

 

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Compare Deep Steam Carpet Cleaning Method vs. other methods in Newport

There are four basic methods of carpet cleaning:

Shampoo Method

The oldest form of carpet cleaning. The cleaning agent is a foamy chemical similar to hair shampoo. It’s sprayed on the carpet, generally with a tank type floor machine, and agitated with a rotary brush. The shampoo method is sometimes effective at breaking up heavy soiling on commercial or short pile carpet. The disadvantage is that the process works the chemical and soil deep into the carpet and no extraction is employed. Other problems include overwetting, rapid resoiling, yellowing, shrinkage, and odor.

Dry Powder Method

A product like talcum powder containing small amounts of water, detergent and solvent is sprinkled into the carpet and agitated. The soil is absorbed into the carrier and then removed with a vacuum cleaner. Although the process is called “dry” cleaning, water is actually involved. Because there is very little water employed the drying time is very fast. Unfortunately as much as 90% of the soil in carpet is water soluble. Solvents have little effect on these soils. Therefore the dry powder methods also employ a prespray for heavily soiled areas consisting of detergent and water. Again, because no rinsing is employed resoiling is often a problem. This process is relatively ineffective on deep soiling.

Bonnet cleaning

Also referred to as “dry” cleaning, this is a cleaning solution consisting of detergent and carbonated water is sprayed on the carpet. The carpet is then agitated with a rotary floor polisher with an absorbent pad. This method does have the advantage of a fast drying time due to the fact that a small amount of water is employed. However Shaw Industries, America’s leading manufacturer of carpet, does not recommend this method for several reasons; It has a very limited ability to remove soil because it employs no real extraction. The other disadvantage is that the spinning bonnet may distort and fuzz the carpet causing swirl marks.

DEEP STEAM CLEANING

Sometimes called hot water Extraction. Although temperatures vary with equipment, the temperature usually reach the boiling point. A water solution under pressure is injected deep into the carpet pile and then immediately vacuumed out into a holding tank along with the soil. This method flushes residual matter reducing the risk of resoiling. It is a well-known fact in this industry that major carpet manufacturers and fiber producers recommend hot water extraction.

You have to ask yourself, when you wash your dishes at home, do you wash them in cold water? No! The hotter the better. Remember that major carpet manufacturers and fiber producers recommend hot water extraction, for there warranties. That says a lot.

Pacific Carpet & Tile Cleaning of Orange County, CA preforms Steam Carpet Cleaning, Tile Floor Cleaning, Upholstery Cleaning, Marble/ Travertine Floor Polishing and our new service, Wood Floor Refinishing.  Pacific Has been servicing the Orange County, ca area for over 25 years and we offer the most Affordable Carpet, Tile & Upholstery cleaning in Orange County and the Los Angeles area. Check out our Up-Front Pricing!  Our BBB A Rating and customer references speak for themselves.

Our company has over 25 years of experience in the carpet and tile cleaning industry. We provide customers with reliable solutions for all of their carpet cleaning and tile & grout cleaning needs. Our company also offers upholstery cleaning, marble/travertine floor polishing, and wood floor refinishing services that our customers can count on. Our BBB rating is an A, and we are happy to have over 12,000 satisfied customers. Our customer reviews are positive, and we always believe in offering quality services. We have powerful industrial strength cleaning equipment that we use for all of our services.Carpet Cleaning

If you need our carpet cleaning expertise, we are ready to assist you. We will pre-vacuum, pre-condition, and offer spot treatments so that your carpet looks as good as it did when you first bought it. Our steam extraction process is done by highly trained personal. Our technicians know what type of cleaning products and supplies should be used on each carpet or rug material. We will safely clean one room of carpet or an entire house or building full. We understand the importance of having clean and deodorized carpets to help your building look its best.

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Hot Water Extraction vs Steam Cleaning

Hot water extraction vs steam cleaning. Do you know the difference?

The fact is, many people mistakenly refer to hot water extraction as steam cleaning when in actuality, they are two entirely different cleaning processes. Each method uses a different temperature of water and sometimes different cleaning solutions as well. So before you clean your carpet or try to treat a nasty stain, read on to learn more about hot water extraction vs steaming cleaning.

 

hot water extraction vs steam cleaning

Hot Water Extraction vs Steam Cleaning

THE BASICS

The primary difference between hot water extraction vs steam cleaning is the temperature of the water used. It’s basic science, really.

For a carpet to be steam cleaned, it must actually use steam. I know—who would have guessed? The water must be boiled so that it can transform into a gas. Therefore, the temperature has to be over 212 degrees Fahrenheit (the boiling point for water).

Hot water extraction, on the other hand, only requires hot water. How hot? Hot enough that it cleans deeply and effectively, but not so hot that it changes into another state of matter. Basically, water used in steam cleaning must be under 212 degrees Fahrenheit.

— USES

Most carpet manufacturers recommend that their products be cleaned with hot water extraction. Natural fibers are cleaned with hot water extraction to prevent shrinkage, as is upholstery. It can be used to treat stains as well, unlike steam cleaning, which is avoided because it can actually set stains permanently. Steam cleaning is often used with synthetic carpet, and some people believe the higher level of heat will improve the cleanliness of their carpet.

However, homeowners should beware of renting or buying products like extractors and steamers to use at home. Inexperience and subpar equipment could lead to detergent residue, while inadequate ventilation could cause mold growth.

If you use a professional cleaner, both methods can work well because they avoid high levels of detergent and detergent residue, which attracts dirt and can quickly make your carpet dirty again. They’re useful if you or your family are concerned about exposure to volatile chemical compounds. Professionals will also make sure that most of the water sprayed on the carpet is removed. The process doesn’t take long and usually involves four simple steps. They’ll start with an inspection of the area, then they’ll apply an emulsifier or detergent, next they will rinse the carpet clean with water, and finally they will vacuum out nearly all of the water. Within 1-2 hours, your carpet will be dry again and ready for use.

Hot Water Extraction vs Steam Cleaning

CONCLUSION

So hot water extraction vs steam cleaning: which is best? The titles have become so jumbled that it’s hard to say, but hot water extraction is essentially superior.

The most important thing to note is that within the carpet industry, hot water extraction is increasingly being referred to as “steam cleaning.” If you’re confused as to which service a company offers, just ask, but it’s very likely that they use hot water extraction under the name steam cleaning.

If you’re in the Orange County area, give Pacific Carpet Cleaning a call. Our cleaning professionals perform hot water extraction using high-power, industrial machines. They’ll leave your carpets completely clean with absolutely no residue left afterward. Give us a call at 949 545-5205 to hear more about our carpet cleaning services.

 

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Carpet Steam Cleaning Pricing in Orange County CA

Stairs being steam cleaned

 Carpet Cleaning Pure Steam Price Menu

Rooms: $29.99 per room under 250 sq. ft.

Halls: $1.00 per linear ft.

Stairs: $1.99 per step

Closets – Included free in room price

 

 

Room charges are based on the average size of 250 sq. ft. Rooms more than 250 sq. ft. will be charged a nominal  extra charge. We ask that all breakables and items you want cleaned under be moved out of the area of cleaning before our arrival. If assistance is needed in moving items, please let us know.

Stain guarding fabrics and carpeting is recommended by their manufacturer as well as by us. Please ask if interested.

Unusual spots or stains might require additional chemicals or steps. These include stains such as blood, color stains, urine, feces, gum and smoke damage.

Pacific Carpet & Tile Cleaning of Orange County, CA preforms Steam Carpet Cleaning, Tile Floor Cleaning, Upholstery Cleaning, Marble/ Travertine Floor Polishing and our new service, Wood Floor Refinishing.  Pacific Has been servicing the Orange County, ca area for over 25 years and we offer the most Affordable Carpet, Tile & Upholstery cleaning in Orange County and the Los Angeles area. Check out our Up-Front Pricing!  Our BBB A Rating and customer references speak for themselves.  Our company has over 25 years of experience in the carpet and tile cleaning industry. We provide customers with reliable solutions for all of their carpet cleaning and tile & grout cleaning needs. Our company also offers upholstery cleaning, marble/travertine floor polishing, and wood floor refinishing services that our customers can count on. Our BBB rating is an A, and we are happy to have over 12,000 satisfied customers. Our customer reviews are positive, and we always believe in offering quality services. We have powerful industrial strength cleaning equipment that we use for all of our services.Carpet Cleaning

If you need our carpet cleaning expertise, we are ready to assist you. We will pre-vacuum, pre-condition, and offer spot treatments so that your carpet looks as good as it did when you first bought it. Our steam extraction process is done by highly trained personal. Our technicians know what type of cleaning products and supplies should be used on each carpet or rug material. We will safely clean one room of carpet or an entire house or building full. We understand the importance of having clean and deodorized carpets to help your building look its best.

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before hiring a carpet cleaning company in Orange County CA

Not all carpet cleaning companies are created equal. While most companies promise quality service for a low price, you may not always get it.

Using the tips below and asking the right questions will help you select a professional carpet cleaning company that will provide the most value for your dollar.

Training and certifications

Ask what types of professional training a company’s technicians have received. A professional carpet cleaning company should employ people that hold the Carpet Cleaning Technician certification by the Institute of Inspection, Cleaning, and Restoration Certification (IICRC).

This is the most common and well-known training school for the cleaning and restoration industry. Other certifications to look for include Upholstery and Fabric Cleaning Technician, Rug Cleaning Technician, Carpet Repair and Reinstallation Technician, and Water Damage Restoration Technician.

Experience and customer feedback

Knowledge comes not only with education, but experience. Ask how long a company has been in business and check social media sites, search engines and places like Angie’s List for customer feedback.

Also, ask your friends and neighbors who they have used in the past and their experiences with the company. One or two bad reviews do not necessarily mean you shouldn’t use a company, but many poor reviews should raise a red flag. You can also ask the company for references if the information is not available online.

License and insurance

In many cities, small cleaning companies come and go rapidly. Ask the company you call if they are licensed with the state you live in. You can also check for this online on local government websites.

A cleaning company should also carry insurance related to the services they offer. It is also a good idea to ask if the company runs background checks on all their employees.

Price

If a price sounds too good to be true, it probably is. Typically, you get what you pay for, and price should never be the main reason for choosing a carpet cleaning company. Always read the fine print on advertised specials.

Cleaning Method

The IICRC defines the five main principles of carpet cleaning as:

Dry soil removal 

Thorough vacuuming helps to remove dry soils from carpet fibers.

Soil suspension 

The application of the proper pre-treatment agent to loosen soils from carpet fibers. There are four characteristics of soil suspension: application of chemicals, use of heat or temperature to speed up chemical reactions, agitation of carpet fibers to aid in distribution of chemicals and dwell time to complete chemical reaction.

Soil extraction

The most common method from removing soils from carpet is the hot water extraction method, also known as steam cleaning.

Grooming 

Grooming of carpet helps eliminate matting of carpet and distribute cleaning agents.

Drying

With normal temperature and humidity conditions, carpet should take no longer than 24 hours to dry. Use of air movers, ceiling fans and, with the right conditions, the outdoor environment (opening windows) can speed the drying process. The ideal dry time for carpet should be around six to eight hours.

A professional carpet cleaning company should follow these steps, at a minimum, on all cleaning jobs.

Other important questions to ask

What is included with the cleaning service? 

At a minimum, the cleaning should include the five principles of carpet cleaning listed above.

Does the price quoted include specialty treatments? 

This includes treatments such as enzyme for pet stains, high traffic area treatment and carpet protection application. Many times these are done at an additional cost.

Will you move my furniture? 

Typically, furniture moving is not included in the price of carpet cleaning unless you ask for it.

Will you finish the cleaning with a low or neutral pH treatment? 

Many companies use high pH cleaners on carpet. While they clean well, it makes your carpet a magnet to dirt, allowing it to re-soil easily, and can have a sticky or crunchy feel. This can damage the carpet’s fibers and shorten its useful life. Ask if the carpet’s pH will be lowered or neutralized following the cleaning to help it stay clean longer.

Do you guarantee your work, and for how long? 

A good carpet cleaning company should offer some type of guarantee. Sometimes stains come back or other issues occur, so you want to know if you have options should this occur. Also, ask about the time frame for the guarantee so you can be sure you call in time if there is a problem.

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Is carpet protection worth it? offered in Orange County CA

Well, that depends. Do you think it’s worth spending extra money to make messes easier to clean and carpets last a little longer?

When you spill something on most unprotected carpets, the fibers absorb the mess, causing stains or odors. Carpet protection works by repelling dirt from the carpet fibers and preventing them from absorbing the spills.

Carpet protector also helps prevent wear, and provides ultraviolet protection to reduce fading in sun-exposed carpets, says Gabe Matthews, president of highly rated Christian Brothers Cleaning & Restoration in El Cajon, California.

It can be especially helpful in high-traffic areas and in homes with children and pets, says Gary Hanson, owner of highly rated G. L. Hanson Carpet Cleaning in Palm Harbor, Florida.

Some carpet warranties include specific instructions on whether to add protector, Matthews says. Some may instruct the owner to add carpet protection when the carpets are cleaned, he says, while others restrict it altogether.

Need to hire a carpet cleaning company? Read this before you do.

Unless your warranty says otherwise, you shouldn’t need to add a protector until the carpet is at least four years old, Hanson says. New carpets come with protector infused into the fibers, so homeowners don’t need to add protection until a few years later after the fibers have worn down. Most homeowners choose to add carpet protection every 12 to 24 months, he says.

Matthews says his company generally charges $30 per room that measures about 300 square feet, averaging about 10 cents per square foot. Hanson says his carpet protection fee averages 10 to 12 cents per square foot.

Don’t want to hire a carpet cleaner? You can always do it yourself with a bottle of protector and a carpet brush. Protectors cost about $8 for a 17-ounce can to up to $80 for a gallon. A gallon can cover up to about 1,500 square feet, depending on which brand you use and how heavily you apply it.

Keep in mind that not all carpets require protector. For instance, Matthews says pouring a water-based protector on polyester, a plastic-based fiber, does absolutely nothing. Hanson says a few solvent-based protectors exist, but most protectors — like Scotchgard, which he uses — are water-based.

While certain types of carpets don’t need it and some warranties could be voided if you add it, choosing carpet protection comes down to individual preference.

“In general, there’s no real reason to put a carpet protector on it, unless they want that assurance that it will clean up better,” Matthews says. “It’s almost like an insurance policy for your carpet. If you want it to last as long as possible, do everything you can.”

 

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