The Carpet Cleaning Process – Orange County CA


The Carpet Cleaning Process

When you hire Pacific Carpet & Tile Cleaning  to clean your carpet, you can rest assured that we take our job seriously and will treat your home or place of business as if it were our very own. Our carpet cleaning process ensures that each of our customers will receive the highest quality of service and that we achieve the best possible results. The following is a list of the steps we will take before, during and after each job we perform.

  1. Pre-inspection of the carpet in order to determine if there are any areas of concern that may require special attention.
  2. Perform examination and analysis of the carpet in order to determine proper fiber identification.
  3. Recommend the proper cleaning method to be used for your specific carpet type, this may be Traditional Rotary Scrubber, Scrub Wand Steam Cleaning or RX-20 Rotary Steam Cleaning, allowing you the customer to make the final choice.
  4. Take complete measurements in order to determine the total square footage of the area to be cleaned.
  5. Establish a firm price with the customer before we commence work on the job.
  6. Carefully move all furniture that can be moved away from the area to be cleaned.
  7. Secure all pets and children away from work area and place safety signs in areas we will be working in.
  8. Pre-vacuum the carpet in order to remove any loss soil.
  9. Pre-treat any areas where there may be spots or stains on the carpet.
  10. Pre-treat the carpet with an alkaline based enzyme.
  11. Clean the carpet using the carpet cleaning method that has been chosen by the customer.
  12. Perform a final rinse and extraction utilizing a carpet wand in order to neutralize the carpet, getting rid of any soap residue and any excess water.
  13. If requested, apply a deodorizer to the carpet in order to eliminate any unwanted odors.
  14. If requested, apply Scotchgard™ Protector to the carpet in order to resist staining and ensure ease of routine maintenance.
  15. Use our powerful fans to speed up dry time and follow up by raking your carpet.
  16. Move all furniture back to its original position.
  17. Review all that we have done with the customer and provide the customer with helpful carpet cleaning an maintenance tips.

The Choice Is Yours

Traditional Rotary Scrubber (Good)

This method provides for good agitation, but lacks extraction and can therefore over wet and damage carpet if the technician is not properly trained or does not have the proper experience. Though this method is not recommended in most cases, it may be the best option for specific carpet types in certain commercial carpet situations where the use of other methods is not possible.

Scrub Wand (Better)

This method provides for good extraction, but forward and backward cleaning action depends on manual labor, operator strength and endurance in order to receive consistent results each time. This is a better method than the Traditional Rotary Scrubber method mentioned above and can be very effective in most carpet cleaning situations.

RX-20 Rotary Cleaning System (Best)

This is the most effective method for cleaning your carpets and will usually produce the best results. It provides for the best agitation and extraction since the machine does all the hard work and it does not depend on manual labor, operator strength and endurance like the Scrub Wand method mentioned above. The revolutionary self-powered RX-20 consistently cleans all areas of the carpet every time, since the operator’s physical strength is not an issue.


The RX-20 applies the power of 5 men simultaneously cleaning, returning carpet fibers to a like new fluffy condition. Five powerful cleaning heads rotate over the carpet, flushing and removing deeply embedded soil from all sides of the carpet fiber. It deep cleans your carpet using the a brushless, rotary cleaning action which restores your carpet’s color and resiliency all in a one step process. This state-of-the-art device, along with the power and heat of the Boxxer™ 421 Truckmount offers unmatched cleaning ability that can clean even the dirtiest carpets restoring their natural beauty once again. If you are looking for the best possible results every time, the RX-20 Rotary Cleaning System is the way to go!

Carpet Protection

ScotchgardOnce we have cleaned your carpet it is a good idea to protect it. We recommend Scotchgard™ Protector, this will help protect against both oil and water based stains. It will help your carpet stay cleaner longer and make it so stains release more easily when your carpet is cleaned again. Scotchgard™ Protector helps keep spills from becoming hard-to-remove spots or stains. It repels liquids, so spills can be blotted up quickly and easily. Spills blot up before they become stains and it is even effective against fruit drinks, soft drinks and frozen fruit treats! The best time to apply Scotchgard™ Protector is right after cleaning; Pacific Carpet & Tile Cleaning of Orange County can do it for you. Regular vacuuming and prompt cleanup of spills will help maintain the bright, freshly cleaned look for a long time. Be sure and ask about it when you have us clean your carpets!

Carpet Deodorizer

If it stinks, we’ve got your solution! Unwanted odors in your home or business, may be coming from your carpet. Remember, your carpet is like a large air filter and can therefore retain unpleasant odors. Why not have Pacific Carpet & Tile Cleaning apply a deodorizer to your carpet the next time you have us clean them. When you have us apply a carpet deodorizer, you can eliminate any unwanted odors and leave your house smelling fresh throughout. No matter if its pet odors, urine odors, smoke odors or any other kind of odor you are experiencing, we can eliminate it and help you breath a breath of fresh air once again.


Odercide® completely and permanently eliminates odors including urine, feces and mold or mildew malodors. It is safe to use on stain resistant carpet and it works fast since it has no dwell time. It also contains inhibitors that will control odors long after application. It is safe to use on wool carpets and is of no danger to pets or people.

Microban® protects your carpet against germs and odors. It is an EPA-registered phenolic disinfectant that provides antimicrobial protection. It may be used in water damage situations or any similar situation where it is necessary to kill or inhibit the growth of microorganisms such as bacteria, mold or mildew.

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